# FIELDY 2 DEVICE GUIDE

## What’s in the Box
- Fieldy wearable device
- Stainless steel carabiner clip / necklace attachment
- USB-C charging cable
- Quick start guide (QR code card)

## Device Overview

### Charging Your Device
- Connect the USB-C cable to the port on the bottom of the device.
- Plug into any USB power source (computer, wall brick, or power bank).

Info  
Device can be used while charging.

### Powering On/Off
- **Power On:** Press and hold the button for 2 seconds. The LED will pulsate **Blue** (pairing mode).
- **Power Off:** Press and hold the button for 2 seconds while the device is on.

### Connection Check
Single click the device button:
- **1 White Blink:** Connected to your phone.
- **3 White Blinks:** Disconnected (Open the app to reconnect).

## LED Indicators

### Standard LED Colors (Firmware 2.4.0+)
- **Pulsating Blue**  
Pairing mode / Searching for phone (Default after Factory Reset)
- **Steady White**  
Connected and Operational
- **Blinking White**  
Device Muted OR Offline Storage Full
- **Steady Red**  
Battery Critical (<5%)

### Battery LED Status (While Charging)
- **Green**  
Full / Good (80%+)
- **Yellow**  
6-10 hours left
- **Red**  
Charge immediately

## Wearing Your Fieldy

**Best Practices for Audio Quality:**
- **Placement:** Wear the device with the LED facing **outward** (where the antenna is located).
- **Clothing:** Avoid wearing under heavy jackets or thick scarves which may muffle the microphone.
- **Environment:** Fieldy works best in quiet to moderate noise environments.

How to wear Fieldy

## Offline Storage

If you leave your phone behind, Fieldy stores up to **3 hours** of audio locally on the device.
- Transcriptions sync automatically when you return to Bluetooth range
- Keep within 30 feet of your phone for best connectivity
- The app must be open with an internet connection to sync

## Specifications
| Feature | Specification |
| --- | --- |
| **Dimensions** | 37 x 25 x 11 mm |
| **Weight** | 25 grams |
| **Battery Life** | ~3 days typical use |
| **Charging** | USB-C (Full charge in ~90 mins) |
| **Offline Storage** | Up to 3 hours of audio |
| **Security** | HIPAA-compliant, E2E Encryption |

## Troubleshooting

### Device Won’t Turn On
- Charge the device fully using a different cable/outlet to rule out power issues.
- Press and hold the button for 2 seconds.
- If unresponsive, perform a Power Reset: Hold the button for 10 seconds.

### Factory Reset (Pairing Clear)
Use this to wipe Bluetooth information and return to pairing mode:
- A single click followed by an _immediate_ 10 second long press will factory reset.

Info  
If the LED returns to white instead of blue, repeat the sequence.

Warning  
This should be used as a last resort. Fieldy will wipe Bluetooth pairing information with your phone. You will need to forget Fieldy from your phone’s Bluetooth settings before re-pairing.

### Frequent Disconnections
- Ensure the LED is facing outward (where the antenna is located).
- Keep the phone within 30 feet.
- Check for physical obstructions between device and phone.

## Support

**When to Contact Support:**
- LED shows colors not listed here (e.g., Purple error light).
- Device remains unresponsive after a 10-second power reset.
- Physical damage or hardware malfunction.

- **Help Center:** [intercom.help/fieldy](https://intercom.help/fieldy)
- **Email:** [hey@fieldy.ai](mailto:hey@fieldy.ai)
- **In-App:** Settings > Contact Support

**Guide Version:** 1.2  
**Updated:** April 2026  
**Firmware:** 2.5.0